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Managed IT Services

South Wales Based Managed IT Experts

AR Digital are an innovative South Wales business supplying cost-effective, Managed IT Services. Managed IT frees up resources and personnel to focus on their core business while relying on an experienced team of professionals to manage all aspects of their network, hardware, software applications and more. With superior service and aftercare, AR Digital will deliver the most advanced technology to futureproof your business.

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Professional Managed IT Services

AR Digital provide organisations with proactive IT support, maintenance, and monitoring. Managed IT Services can help organisations reduce costs in the long run by providing a predictable monthly spend for IT services. 

Managed IT Services allow an organisation’s resources to be used for more critical tasks and provide peace of mind knowing that a trusted partner is managing their IT infrastructure. Managed IT Services can help businesses scale up or down depending on their needs and provide access to the latest technologies and best practices to stay ahead of the competition.

Desktop and Server Support

Desktop and Server Support is an IT service that provides companies with proactive support, maintenance, monitoring, and resolution of any technical issues with their desktops and servers, such as hardware failure. This can be caused by physical damage, such as knocking the machine over or due to normal wear and tear on components. Hardware failures can range from minor issues, such as a failing hard drive, to significant problems, like a broken motherboard.

Cloud Services

Having Managed IT Services for your cloud storage is essential as it provides proactive support, maintenance, and monitoring to ensure the smooth running of your stored documents. Managed IT Services can help identify any potential security vulnerabilities in the system so that you can act proactively to address them before they become an issue.

Managed IT Services also allow you access to cutting-edge technologies and best practices which are vital for staying competitive in today’s digital world. Finally, Managed IT Services provided by AR Digital offer peace of mind knowing that your cloud storage is being monitored and managed at all times.

IT Audits

An IT audit independently assesses an organisation’s information technology infrastructure, practices, and processes. It can help organisations identify potential risk areas and ensure that their IT systems are secure and compliant with regulations. IT audits can also provide valuable insights into an organisation’s IT operations, helping to optimise resource allocation, improve efficiency, and reduce costs. Managed IT Services from AR Digital can help provide security and assurance in passing any IT audits and provide organisations with the necessary tools to carry out regular compliance checks.

Cyber Essentials

Cyber Essentials is a UK Government-backed scheme created to help organisations protect themselves against common cyber threats. It provides a set of security controls and best practices which can be adopted by organisations of all sizes, from small businesses to large enterprises. Cyber Essentials encourages organisations to adopt key security measures such as firewalls, malware protection, secure passwords, user access controls, and secure configuration. Managed IT Services from AR Digital can help organisations implement the Cyber Essentials requirements to achieve certification.

Security Awareness Training

Security Awareness Training is important for organisations to ensure their employees are knowledgeable and up-to-date with the latest security best practices. This type of training is designed to help organisations identify and address any potential security risks and vulnerabilities and protect against attacks from malicious actors.

During Security Awareness Training sessions, employees are taught the importance of cyber security and the measures they should take to protect their organisation against attack. Managed IT Services from AR Digital can help organisations deploy a comprehensive security awareness training program which covers topics such as password management, phishing, data privacy, and secure online practices. Through this training, employees will be equipped to identify and respond to potential security threats.

Backup and Disaster Recovery

Backup and Disaster Recovery (BDR) is a process that ensures the backup and recovery of critical data in the event of a disaster or data breach. Managed IT Services help organisations ensure that their necessary data is regularly backed up to an offsite location so they can always restore essential files if needed. Managed IT Services can monitor critical systems and provide proactive maintenance and patching to ensure the smooth running of backups and reduce the risk of downtime due to hardware failures or other issues. 

In addition, Managed IT Services can help organisations establish processes for developing Business Continuity Plans (BCP), which outline steps for recovering from disasters so that operations can be resumed as quickly as possible.

Why Use Us

  • We strive to provide outstanding service. Our commitment to excellence extends beyond the initial transaction with superior aftercare.
  • Our products are designed with cutting-edge technology and the latest developments in mind, so you know you’re getting an exceptional performance built to last.
  • With a rapid response time of 2.4 hours on average from ticket creation to completing an on-site visit, this speedy timeline helps us remain ahead of the curve regarding repair services and client expectations.
  • Our devices are equipped to deliver exceptionally fast speeds and contain the capacity to handle large loads daily.
  • Lease with confidence, knowing our flexible contracts are tailored to your unique needs, providing the perfect solution.

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Get In Touch

Who is AR Digital?

Here at AR Digital, we provide leading-edge technology, superior service, and unwavering aftercare that will help you equip your workspace with the most advanced equipment, from small printers to large multifunction photocopiers accompanied by print management software and document scanning systems.

At AR Digital, we pride ourselves on meeting our clients face-to-face. Whether you’re based here in Newport, South Wales or across the country, call 01633 891261 to arrange an appointment and let’s meet up to discuss your requirements.

For any enquiries, please do email us at

We’re looking forward to hearing from you.

What Our Customers Say…

Wyedean Testimonial Graphic

Wyedean School

“A fortuitous call out of the blue from AR Digital led us to view and ultimately purchase the Riso copier. It is now our Resource Centre workhorse. It just keeps churning out the photocopying as required and I honestly don’t know how the office staff would have coped without it. It has speeded everything up…

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Welsh Gymnastics

“The new photocopier is not only networked to all computers in the office but faster and more economic than our previous model and is now monitored remotely. In the past, if something ran out unexpectedly, such as a toner, we would have to wait for it to be delivered and would literally be on stop…

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Bridgend Ford

AR Digital were able to supply a one-stop shop for all their printing solutions at Bridgend Ford

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Rougemont School Testimonial Graphic

Rougemont School

Rougemont School in Newport is an independent private school located in Newport, South Wales. A customer of AR Digital’s for many years, AR Digital have been supporting Rougemont School with their huge growth and changing requirements within the educational sector.

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Blackfords LLP

AR Digital were able to supply their printing solutions at Blackfords.

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Kidney Wales

One of AR Digital’s longest-running clients, Kidney Wales is a Cardiff-based charity that has been running for over 50 years. Kidney Wales raises funds to support families and change the lives of those suffering with Kidney disease. Its objective is to promote strategies and services to prevent and treat kidney disease, and to help deliver…

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”Not only does out IT department now have total control over the costs and maintenance of our print services, but with AR Digital’s print management software installed on our network, there is a clear audit trail for us to follow.“

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